Frequently Asked Questions

Got a question? We have an answer! Check out our FAQ list and get the answers you need. Rent your self storage unit online today!

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

Do you require insurance?

We do require insurance while storing with us, we offer a tenant protection program while storing with us that can be purchased during the time of your rental. If you wish to use your homeowners' insurance, please provide a copy of your declaration page that states your contents are covered at our facility.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis unless the customer requests otherwise.

What forms of payment do you accept?

Checks, money orders, American Express, Visa, Mastercard, Discover, and ACH Bank Debit.

Do you sell boxes and storage supplies?

Yes. We sell many various types of moving supplies in our office.

Do you have hand carts and dollies available at your facility?

Yes. You are welcome to use our complimentary carts to move in or out of your unit.

Your Questions, Answered

Our FAQ page has the answers to a few of the questions we hear from our customers the most.

For pricing information, check out our rates page.

For help selecting the best unit for your needs, check out our handy size guide. We also provide helpful tips for packing and organizing your storage unit.

If you don't see the answer to your question, head to our contact page to drop us a line or give us a call today!

View our rates